Refund Policy

Return and Refund Policy

At Wyatt Fitness, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help. Please review our return and refund policy below.

1. Return Policy

  • Eligibility for Returns: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Time Frame: You have 30 days from the date of delivery to return your item for a refund.
  • Non-Returnable Items: Certain items, such as final sale products, gift cards, or downloadable goods, are not eligible for return.

2. Return Process

  1. Initiating a Return: To start a return, please contact us with your order number and details of the item you wish to return.
  2. Return Authorization: Once your return request is approved, we will provide instructions on how to ship the item back to us.
  3. Return Shipping: Customers are responsible for covering the return shipping costs unless the product was damaged or defective upon arrival.

3. Refund Policy

  • Refund Approval: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Refund Time Frame: If approved, your refund will be processed within 5-7 business days and automatically applied to your original payment method.
  • Shipping Costs: Original shipping costs are non-refundable. If you received free shipping on your order, a shipping fee may be deducted from your refund.
  • Late or Missing Refunds: If you haven’t received your refund after the stated time frame, please check with your bank or credit card company first. If you still have not received your refund, contact us

4. Exchanges

  • Exchanges: We do not offer direct exchanges. If you need a different item, please return the original product and place a new order.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery at [Insert Email] with your order number and details of the issue. We will arrange a replacement or issue a full refund, including return shipping costs, for defective products.

6. How to Contact Us

If you have any questions about our return and refund policy, feel free to reach out to us at:[email protected]

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